Terms & Conditions
Copyright © 2025 DSM (GB) Ltd. All rights reserved.
Copyright in all information on this site is owned by DSM (GB) Ltd, The Old Hangar, Elton Road, Wansford, Peterborough, PE8 6NE, United Kingdom.
Materials published on this site may only be copied or used for non-commercial purposes within your organisation. No other use of the information is permitted. In consideration of this permission, all printouts, copies or reproductions of all or any part of the information contained on this site must include all copyright and other proprietary notices. Users obtain no rights in the information or in any product, process, technology or trademark which it includes or describes, and are expressly prohibited from modifying the information or creating derivative works without the express written consent of DSM (GB) Ltd or its partners. Use or transmission of any part of the information contained on this site in violation of applicable UK or other legislation is expressly prohibited.
Disclaimer
The information contained on this site is provided “as is”. DSM (GB) Ltd expressly disclaims all representations and warranties of any kind regarding the contents or use of the information, including but not limited to express and implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event will DSM (GB) Ltd be liable for any direct, indirect, special, incidental or consequential damages, including lost profits, lost business or lost data, resulting from the use of or reliance upon the information, whether or not DSM (GB) Ltd has been advised of the possibility of such damages.
DSM (GB) Ltd assumes no responsibility for the accuracy or completeness of the information presented, which is subject to change without notice.
Privacy and Usage Information
When you browse this site, we may gather your Internet Protocol (IP) address and the domain used. This information does not personally identify you and is only used by us to understand our users and improve our site. DSM (GB) Ltd does not store this information and never makes it available for commercial use.
Domain Registrations and Renewals
Domain name registrations and renewals are subject to the terms and conditions set out by Nominet UK. By registering or renewing a domain through DSM (GB) Ltd, you agree to be bound by Nominet’s Terms and Conditions. It is your responsibility to familiarise yourself with and adhere to these terms.
Customer Service Level Agreement
Please contact us using one of the contact methods listed below. Outside of office hours, please email us at support@dsmgroup.co.uk. We aim to respond to all queries within 1 business day and resolve any issues within 5 business days.
Complaints Policy
Complaints should be submitted in writing to the registered company address or via email to info@dsmgroup.co.uk (please use subject line “Complaint”). We will respond to all complaints within 5 business days.
To report abuse (e.g. phishing scams, spam emails), please contact us at support@dsmgroup.co.uk with full details. We will investigate and respond within 1 business day.
Trademarks
All trademarks, service marks and logos (“Marks”) displayed on this site are the property of their respective holders, including DSM (GB) Ltd. Users are not permitted to use these Marks without the prior written consent of DSM (GB) Ltd or the third-party owner. The DSM (GB) Ltd name and logo(s) are trademarks of DSM (GB) Ltd. The absence of a trademark symbol or identifier does not imply that a name or logo is not a trademark.