• 13 December 2024, 20:55 PM

Privacy Policy

Privacy Policy

This privacy notice discloses the privacy practices for this web site and is solely in relation to the information collected during the use of this web site .  The following sets out the sections and order of this policy:-

  1. Ownership – ‘Web Site Operator / Owner’
  2. The information collected – ‘The Information We Collect’
  3. How the information is used and with whom shared – ‘How We Use Your Information’
  4. Change / Opt out requests – ‘Control Over Information’
  5. Security of collected information – ‘Security (On & Off Line)’
  6. Inaccuracies/Concerns – ‘Concerns/Errors’

Web Site Operator / Owner

This web site is operated and owned by DSM-GB Limited (the ‘Company’).  References hereafter to ‘we’ or ‘us’ shall mean the Company.  We are the sole owners of the information collected.

The Information We Collect

We only collect information that you voluntarily give us. This includes contact information such as personal name, business name, email address, phone number and postal address.  It may also include information relating to the services of which you have expressed an interest or other information which you have provided to us.

How We Use Your Information

We only use your information for the purpose of providing you with our services for which you have expressed or shown an interest. We may use your information to respond to you, regarding the reason you have contacted us and/or to ascertain more detail.

We will not sell or rent your information to any other party and we will only share your information with another party on a ‘need-to-know’ basis in relation to the services you have requested eg: to gather product and/or other information, from another party,  in order for us to provide you with a quotation and/or further detail.

Unless you specifically request us not to, we may, in the future, contact you via email/telephone/post to tell you about new products or services or changes to this privacy policy.

Control Over Information

You can, at any time, request information/changes/deletion regarding the information we hold about you. Please note that we may not be able to respond instantly to your request. Please email: support@dsmgroup.co.uk or use any one of the other listed contact methods stated on this web site.
You may opt out of any future contact from us, at any time, by sending us an email to : support@dsmgroup.co.uk

Security  (On and Off Line)

All data collected and transmitted (to us) by this website is encrypted;  You can verify this by looking for ‘https’ at the beginning of the address of the Web page.

The computers/servers in which we store your identifiable information are kept in a secure environment with access limited to authorised personnel only.

The latest version of our Security Manual can be found here: DSM Security Manual

Concerns/Errors

If you have any concerns relating to how we handle your data or you have noticed an inaccuracy, then please do not hesitate to contact us.  Please email: support@dsmgroup.co.uk or use any one of the other listed contact methods stated on this web site.