• 27 May 2024, 07:46 AM

Managed IT Support

Why choose Managed IT Support?

There are several reasons why a managed IT service may be needed; Lack of technical knowledge through to temporary under resource or maybe the simple desire to focus on one’s own business.

Whatever the reason or requirement DSM can tailor its service offerings to assist. From large-scale infrastructure projects through to help with the daily grind and on to fully managed support….. DSM can bespoke an IT package that will provide exactly what you require.

Managing the hardware and software of any business can be expensive, time-consuming and quite frankly a bit of a burden. Constantly ensuring your staff have the right and up to date technology to do their jobs effectively and efficiently can take up immense time that could otherwise be spent driving your business forward.

Simple Billing Model

Peace of mind – pay for what you store – no more.*

Pay only for what you store in multiples of 1TB with no minimums

*Excludes setup costs & licensing.

24/7 support as standard

Web Portal allows the user to have complete control of backup and restore functions – meaning no need to wait on your support provider. However for peace of mind we’re available 24/7.

UK based data centres

Tier 3, fully owned and managed by our own full time staff. Guaranteed 100% up time and 365 technical support.

Secure restores

Restoration uses your anti-virus software to scan data prior to placing the restored data onto your systems.

Pricing Calculator

Use the calculator below for indicative pricing.

Backup space required (1TB = 1000GB).
Don’t worry if you don’t know we’ll help you during the next stage.
Includes Backup & Replication Enterprise + Veeam ONE (No of Licences)
Includes Backup & Replication Enterprise + Veeam ONE (No of Licences)
No of Licenses
No of Licenses
No of Licenses
No of Licenses
No of Licenses
Total (Per Month)£ 

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How does it work?

how cloud backup works


  1. Data collected from Virtual / Physical systems
  2. Secure connection established with My Cloud Backup Host
  3. Data received at DSM’s Data Centre and securely stored on Primary Host
  4. Primary Host replicated for added security


  1. Login to Web Portal – from anywhere and at anytime (or give us or you IT partner a call)
  2. Select Data to restore (whole or partial file system)
  3. Choose destination system and hit the restore button
  4. From here My Cloud Backup will establish the connection and begin restoring your data
  • **Restoration uses your anti-virus software to scan data prior to placing the restored data onto your systems

Why My Cloud Backup

Backing up to the cloud can be stormy; The word ‘cloud’ does not necessarily mean safe, secure or reliable. The ‘cloud’ could be anything from an old store cupboard to a garden shed and so checks should be made and appropriate advice taken to ensure your Cloud provider has the physical necessities along with reputable platforms to be able, not only to safely and securely store your data but also reliably get it back when you need it.

My Cloud Backup is powered by the market leader Veeam software with the data stored on replicated hardware, housed within DSM’s fully owned, Tier 3+ Data Centre which includes:-

  • Power Protection: A & B feeds via twin centralised and modular UPS’s – backed up by twin generator sets with auto start/stop, guaranteeing that power is never interrupted or lost.
  • Diverse Connectivity: Separately routed, high speed, fibre trunks with low latency and auto failover, guaranteeing your backup / restore will not time-out.
  • Security: Systems securely housed in steel caged areas with electronic access control and IP CCTV, all inside an anonymous building set within a ringed steel perimeter fence, keeping all unauthorised entities at bay.

My Cloud Backup – comes with an easy to use web portal interface, allowing the end-user to take full control of backups and restorations – at anytime and from anywhere. Safe, Secure, Reliable – don’t settle for less.