• 16 July 2024, 20:50 PM

Author Archives: DSM Group

spitfire corona

Work Area Recovery: Adapting to a New Era of Business Continuity

In the rapidly evolving landscape of business continuity planning, work area recovery (WAR) is experiencing a notable resurgence, albeit in a transformed and modernised format. Traditionally, work area recovery involved providing large, pre-equipped office spaces where businesses could relocate their employees in the event of a disaster. Today, however, the demand is shifting towards fewer but more dedicated positions, reflecting the changing needs and expectations of companies in a world shaped by new technological advancements and the lessons learned from recent global disruptions.

The Evolution of Work Area Recovery

Historically, work area recovery solutions were designed to cater to mass relocations, ensuring that large teams could seamlessly transition to an alternative worksite if their primary office was compromised. These facilities were equipped with desks, computers, telecommunication equipment, and other essentials to maintain business operations without significant downtime. The model was built on the assumption that proximity and physical presence were paramount to effective recovery.

However, the paradigm has shifted. Modern businesses are increasingly leveraging digital tools and remote working capabilities, which has reduced the necessity for large-scale physical relocations. This evolution is driven by several factors:

  1. Technological Advancements: The proliferation of cloud computing, virtual private networks (VPNs), and advanced communication platforms has enabled employees to work from virtually anywhere. This flexibility has diminished the reliance on traditional office environments for daily operations.
  2. Remote Work Culture: The COVID-19 pandemic accelerated the adoption of remote work practices. Companies and employees have become accustomed to working remotely, and many have discovered that productivity can be maintained or even enhanced outside the traditional office setting.
  3. Cost Efficiency: Maintaining large-scale recovery sites is expensive. By focusing on fewer, more strategic positions, businesses can optimise costs while still ensuring critical functions are supported during a disaster.

The Modern Approach to Work Area Recovery

Today’s work area recovery solutions are more targeted and efficient, emphasising dedicated positions that cater to the specific needs of critical business functions. Here are some key trends shaping this new approach:

  1. Dedicated Recovery Positions: Instead of vast office spaces, companies are now seeking smaller, dedicated areas tailored to essential teams. These positions are equipped with the necessary tools and infrastructure to support key personnel who are vital to maintaining operations during a crisis.
  2. Hybrid Models: Businesses are adopting hybrid recovery models that combine physical workspaces with robust remote work capabilities. This approach allows flexibility, enabling companies to scale their recovery efforts based on the nature and severity of the disruption.
  3. Enhanced Technological Infrastructure: Modern work area recovery sites are equipped with advanced technology, including high-speed internet, secure VPN access, and state-of-the-art communication tools. These facilities ensure that critical employees can perform their duties without interruption, even if they are away from the main office.
  4. Geographic Distribution: To mitigate risks associated with regional disasters, companies are diversifying their recovery sites across multiple locations. This geographic distribution ensures that even if one area is affected, operations can continue from another site.

The Office as a Safe Haven in Disasters

Despite the rise of remote work and technological advancements, the physical office still holds significant importance in disaster scenarios. Here’s why the office is often the place to be during a crisis:

  1. Controlled Environment: Offices are equipped with reliable infrastructure, including power backup systems, secure networks, and controlled access. This controlled environment is crucial during disasters when external resources may be compromised.
  2. Centralised Resources: Offices house critical resources, such as servers, data storage, and specialised equipment that cannot be easily replicated in a home setting. Having these resources in a centralised location ensures quick access and better management during emergencies.
  3. Collaboration and Communication: In high-stress situations, face-to-face interaction can significantly enhance communication and collaboration. The office environment fosters real-time problem-solving and decision-making, which is vital for effective disaster management.
  4. Security and Compliance: Certain industries, such as finance and healthcare, have stringent security and compliance requirements. Offices are designed to meet these standards, providing a secure environment for handling sensitive information and ensuring regulatory compliance even during disruptions.

The Role of Business Continuity Planning

The resurgence and evolution of work area recovery are closely tied to broader business continuity planning (BCP) strategies. Effective BCP involves comprehensive risk assessments, identifying critical business functions, and developing detailed recovery plans that encompass both physical and digital environments.

  1. Risk Assessment and Mitigation: Companies must conduct thorough risk assessments to identify potential threats and vulnerabilities. This includes evaluating natural disasters, cyberattacks, and other disruptions that could impact operations.
  2. Critical Function Identification: Not all business functions require immediate recovery. Identifying and prioritising critical functions ensures that resources are allocated efficiently, focusing on areas that are essential for maintaining operations.
  3. Integrated Recovery Plans: Modern BCP strategies integrate physical and digital recovery plans. This holistic approach ensures that businesses are prepared for a wide range of scenarios, from physical damage to cyber incidents.
  4. Regular Testing and Updates: Business continuity plans must be regularly tested and updated to reflect changing circumstances. This includes conducting drills, reviewing and updating contact information, and ensuring that all employees are aware of their roles and responsibilities during a disaster.

Work area recovery is making a significant comeback, but in a form that aligns with the modern business environment. The emphasis on fewer but dedicated positions, coupled with hybrid models and advanced technological infrastructure, reflects a strategic shift towards more efficient and resilient recovery solutions. The office, despite the rise of remote work, remains a critical component in disaster scenarios due to its controlled environment, centralised resources, and ability to facilitate real-time collaboration and communication.

As businesses continue to navigate the complexities of the modern world, the integration of advanced work area recovery solutions into comprehensive business continuity planning will be essential. By staying ahead of the curve and adapting to new challenges, companies can ensure they are well-prepared to maintain operations and serve their clients, no matter what disruptions they may face.

Business Continuity

Applying Business Continuity in Your Business: Expert Guidance from John Morton for Industry Professionals

In observance of Business Continuity Awareness Week, the spotlight on effective continuity planning has never been more intense. This focus is essential as businesses face an increasingly unpredictable global landscape. Leveraging the deep expertise of John Morton, a seasoned business continuity consultant, this article is designed for industry professionals committed to building resilient organisations. Here, we provide a detailed exploration of how to integrate robust business continuity strategies into your company’s operational blueprint.

Defining Business Continuity in Modern Enterprises

At its core, business continuity planning (BCP) prepares an organisation to maintain essential functions during and after a crisis. John Morton articulates that “true business continuity encompasses preemptive actions and strategies that ensure continued operations, irrespective of external disruptions.” Such a proactive approach is vital for protecting stakeholder interests, sustaining customer trust, and maintaining a competitive edge.

Strategic Implementation of Business Continuity

1. Comprehensive Risk Assessment and Impact Analysis

Starting with a robust risk assessment and business impact analysis (BIA) is essential, according to John Morton. “Each business must identify specific threats that could significantly impact its operations, including digital, physical, and logistical vulnerabilities,” he advises. The BIA aims to quantify the effects of various threats on operational aspects, financial performance, and corporate reputation, thereby prioritising critical areas for intervention.

2. Developing Tailored Mitigation Strategies

Once risks are identified, Morton recommends developing bespoke strategies to mitigate these effectively. Strategies might include enhancing IT infrastructure for cyber resilience, restructuring physical assets for disaster readiness, or diversifying suppliers to mitigate dependency risks. He emphasises that each strategy should align with the company’s risk profile and long-term strategic objectives.

3. Detailed Continuity Plan Development

Creating detailed business continuity plans involves outlining response procedures for various scenarios. These plans should clearly define roles and responsibilities, communication protocols, and recovery time objectives (RTOs). Morton highlights the necessity of these plans being meticulously documented and easily accessible to ensure swift and efficient responses when required.

4. Training, Testing, and Employee Engagement

Morton states, “Effective implementation of continuity plans hinges on thorough training and regular testing.” It’s crucial that all relevant personnel are not only aware of the plans but also proficient in executing their roles under different crisis scenarios. Regular drills and simulations assess the robustness of the plans and identify areas for improvement.

5. Continuous Review and Adaptation

Business continuity is a dynamic component of business strategy that requires regular updates and reviews as business environments and threats evolve. Morton advocates for a structured review process that incorporates feedback from drills, real incidents, and shifts in business operations or strategy.

John Morton’s insights provide industry professionals with a comprehensive framework for embedding resilience into their organisations. By prioritising detailed risk assessment, strategic planning, and continuous improvement, businesses are better positioned to not only withstand unexpected disruptions but also thrive amidst them. As Morton succinctly puts it, “In today’s volatile business landscape, preparedness is synonymous with success.” Through such preparedness, businesses can ensure continuity, safeguard their interests, and secure a sustainable future.

Author: John Morton


Business Continuity Awareness – Why is it important?

Business Continuity Awareness Week began this Monday, 13 May. Are you currently developing or updating a business continuity awareness programme, or brainstorming ideas for one? In this post, we will discuss how to create and deploy an effective business continuity awareness initiative and provide ideas for an engaging campaign during the week.

Business Continuity Awareness – Why is it important?

Understanding business continuity awareness is crucial. Before developing any training, it’s important to address several key questions:

  • What are our goals with business continuity awareness?
  • Who is our target audience within the organisation?
  • Which topics should we cover to ensure our audience is well-informed, and how should we deliver this content?

Often, business continuity training focuses on the need for plans and their contents. While this is appropriate for those creating the plans, it may not resonate with others in the organisation who will be impacted by the activation of these plans. Thus, training should also emphasise why business continuity is vital to the organisation, avoiding the appearance of merely promoting the business continuity function.

Key Objectives of Business Continuity Awareness The primary aim is to ensure the entire organisation is informed and prepared for the invocation of the business continuity plan. We want to guarantee that everyone knows how to stay safe and what actions to take under specific scenarios like evacuation, relocation, or building lockdown. To achieve this, we might simulate different scenarios to demonstrate the established arrangements.

Who Should Be “Business Continuity Aware”? Our programme targets the broader organisation beyond the small group managing initial incident responses. We aim to engage those who haven’t participated in the planning but will be affected by its implementation. Essentially, this programme is for non-specialists who need to understand what happens when a plan is activated and what resources are available.

What Topics Should We Cover? The success of a business continuity awareness programme hinges on content relevance. Ensure the material is pertinent by:

  • Explaining likely scenarios under specific conditions based on the organisation’s type and the plans in place.
  • Detailing how notifications of major incidents will be communicated, whether through SMS, apps, calls, etc., and using visual aids where possible.
  • Outlining expected actions upon receiving a notification, such as confirming receipt or monitoring information sources.
  • Informing where and how updates on the situation can be accessed, identifying primary contacts for updates.
  • Featuring senior management in introductions to emphasise the plan’s importance and everyone’s roles.
  • Using familiarisation elements like images or videos of recovery facilities or simulated event notifications to make the content engaging and lively.

These elements tend to drive engagement, enhance understanding of the organisation’s investment in business continuity, and improve overall preparedness.

We have developed several highly effective Business Continuity Awareness Campaigns for organisations of all sizes. Feel free to get in touch to discuss your needs with us.

Author Steve Dance

servers green

The Crucial Role of ESG in Selecting Data Center and Cloud Solution Providers

In an era where sustainability and corporate responsibility are at the forefront of business considerations, the technology sector is not exempt. Companies worldwide are increasingly recognising the importance of Environmental, Social, and Governance (ESG) factors in their decision-making processes. In the realm of data centre and cloud solutions, choosing a supplier with a robust ESG profile has become more than just a trend; it’s a strategic imperative. This blog post explores the significance of opting for ESG-rich suppliers in the context of data centre and cloud solutions.

Environmental Considerations:

  1. Energy Efficiency and Renewable Sources:
    • ESG-conscious data centre and cloud solution providers prioritise energy efficiency in their operations. They leverage advanced technologies and design principles to maximise performance while minimising energy consumption.
    • Choosing a supplier that invests in renewable energy sources, such as solar or wind power, contributes to the reduction of carbon footprints associated with data centre operations.
  2. Resource Optimisation and Circular Economy:
    • ESG-rich suppliers emphasise resource optimisation and waste reduction. Adopting a circular economy approach involves recycling and reusing materials, minimising electronic waste, and extending the lifespan of hardware components.

Social Responsibility:

  1. Employee Well-being and Diversity:
    • Companies committed to ESG values prioritise the well-being of their employees and foster diversity and inclusion. A diverse workforce is indicative of a forward-thinking and socially responsible organisation.
    • Assessing a supplier’s commitment to fair labour practices, employee satisfaction, and diversity can provide insights into their overall ESG performance.
  2. Community Engagement:
    • ESG-focused providers actively engage with the communities in which they operate. This can include supporting local initiatives, contributing to educational programmes, and investing in community development projects.
    • By choosing a supplier with strong ties to the community, businesses can align their values with those of their technology partners.


  1. Transparency and Accountability:
    • Governance plays a pivotal role in ESG considerations. Transparent business practices, adherence to ethical standards, and accountability are critical aspects of a supplier’s governance framework.
    • Companies should prioritise suppliers that are transparent about their ESG policies, performance metrics, and long-term sustainability goals.
  2. Data Security and Privacy Compliance:
    • ESG extends to governance in terms of data security and privacy. Choosing a supplier with robust data protection measures not only ensures compliance with regulations but also reflects a commitment to ethical and responsible business practices.

In the dynamic landscape of data centre and cloud solutions, selecting a supplier with a strong ESG foundation is no longer an optional consideration but a strategic necessity. Beyond aligning with global sustainability goals, businesses that prioritise ESG factors in their technology partnerships are better positioned to future-proof their operations, enhance brand reputation, and contribute positively to the broader socio-environmental landscape. In the era of conscious consumerism and responsible business practices, the importance of an ESG-rich supplier cannot be overstated in shaping a sustainable and resilient digital future.

immutable and mutable backup

Offering Immutable Data Backup as Standard: A Game-Changer in Data Security by DSM Group

In today’s fast-paced digital landscape, data is the lifeblood of businesses. From financial records and customer information to intellectual property and operational data, companies rely heavily on their digital assets. With the ever-increasing frequency and sophistication of cyber threats and the potential for accidental data loss, having a robust backup strategy is essential for any organisation.

One innovative approach to data backup that has gained traction but is still far from the industry standard is “Immutable Data Backup.” Immutable data backups offer a level of data protection that goes beyond traditional backup methods, providing an added layer of security against ransomware attacks, human errors, and data corruption. While very few companies currently offer this service due to the associated infrastructure and costs, some forward-thinking organisations are breaking new ground.

One such company is DSM Group, which has made it their mission to prioritise data security and offer immutable data backup as a standard service. Their investment in cutting-edge infrastructure, including a solar farm and a water-cooled data centre, has allowed them to provide this game-changing service to their clients without breaking the bank.

Understanding Immutable Data Backup

Before delving into the benefits of immutable data backup, it’s essential to understand what it entails. Immutable data backup refers to a backup method where once data is stored, it cannot be altered, overwritten, or deleted until a predefined retention period expires. In other words, it guarantees the immutability and integrity of your backup data, making it impervious to external threats or accidental data modifications.

The Advantages of Immutable Data Backup

  1. Ransomware Resilience: Ransomware attacks have become increasingly prevalent and sophisticated. Attackers often target backups, rendering them useless and leaving victims with no option but to pay a ransom. Immutable data backups are immune to such attacks, as the data remains unalterable, regardless of external interference.
  2. Data Integrity: In a world where data integrity is paramount, immutable backups provide assurance that your data will remain unchanged, ensuring its accuracy and reliability for compliance and auditing purposes.
  3. Protection Against Human Errors: Accidental data deletion or modification is a common cause of data loss. Immutable backups safeguard against these mistakes, guaranteeing the ability to restore your data to its original state.
  4. Historical Data Retrieval: Immutable backups preserve historical versions of data, enabling organisations to recover files or records from any point in time. This can be invaluable for investigating incidents or tracking changes over time.
  5. Peace of Mind: Knowing that your critical data is secure and immutable can offer peace of mind to business owners and IT professionals, allowing them to focus on strategic initiatives rather than worrying about data loss.

The Slight Space Requirement and Cost

One consideration to keep in mind when adopting immutable data backup

is that it typically requires approximately 20% more storage space compared to traditional backup methods. While this might lead to concerns about increased costs, it’s essential to emphasise that the additional storage cost is minimal when weighed against the substantial benefits of data security and protection against potential data breaches or loss.

The investment in the extra storage space for immutable backups is a proactive measure that ensures the integrity and availability of your critical data. In the grand scheme of data security, this added expense is a small price to pay for the peace of mind and resilience it offers against cyber threats and data disasters.

Overcoming the Cost and Infrastructure Challenge

The primary reason many companies have yet to adopt immutable data backup as a standard service is the perceived cost and infrastructure required. However, forward-thinking organisations like DSM Group have found innovative solutions to overcome these challenges.

By investing in renewable energy sources, such as a solar farm, and developing an efficient water-cooled data centre, DSM Group has managed to significantly reduce operational costs. These investments not only make their data centre environmentally friendly but also allow them to pass on cost savings to their clients, making immutable data backup an affordable option.

Making Immutable Data Backup Accessible to All

The move toward offering immutable data backup as a standard service is a significant step in enhancing data security for businesses of all sizes. While the infrastructure and costs may have been barriers in the past, companies like DSM Group are demonstrating that it’s possible to overcome these challenges.

In an era when data breaches and cyber threats are a constant concern, investing in immutable data backup is a proactive approach that can protect your organisation’s most valuable asset: its data. As more companies recognise the importance of this service, it may become an industry standard, ensuring that businesses are better equipped to safeguard their digital assets in an increasingly volatile digital landscape.

In conclusion, immutable data backup is a game-changer in data security, and DSM Group is leading the way by making it accessible and affordable to their clients. As businesses continue to prioritise data protection, immutable backups may soon become the gold standard for safeguarding critical digital assets. The minimal cost of additional storage space pales in comparison to the invaluable protection it provides for your data.

If you would like to know more or get a quote please call us or fill in the form below.

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